Dr. Shugart, a Novant Health physician, is talking with a patient as they sit in the exam room.

Credentialing & Medical Staff Operations

Welcome

At Novant Health, Our Cause is to create a healthier future and bring remarkable experiences to life.

The Credentialing & Medical Staff Operations (CMSO) team supports this cause by ensuring every provider who joins our system meets the highest standards of safety, quality, and professionalism. We process applications and verify credentials for providers seeking privileges at Novant Health medical centers, ambulatory surgery centers, and clinic locations.

If you are new to Novant Health, congratulations on your decision to join one of the most admired healthcare organizations in America. If you are already practicing within our system, we sincerely thank you for your continued partnership. Because of providers like you, Novant Health is consistently recognized for excellence in patient safety and quality care by leading accrediting organizations.

The CMSO team believes that thorough credential verification and ongoing performance monitoring are essential to ensuring patient safety and maintaining excellence across all facilities. To make your experience seamless, we use a uniform electronic application process—eliminating the need to complete and track multiple applications. With your timely cooperation, our team can typically complete primary-source verification within four to six weeks.

Whether you are seeking initial appointment, requesting privileges at additional facilities, or maintaining current credentials, the CMSO is committed to providing you with a remarkable credentialing experience—so you can continue providing remarkable care to our patients and communities.

Observers/Proctors