Dr. Shugart, a Novant Health physician, is talking with a patient as they sit in the exam room.

Credentialing & Medical Staff Operations


Novant Health Credentialing and Medical Staff Operations (CMSO) processes applications and verifies credentials for providers seeking privileges at our medical centers, ambulatory surgery centers and clinics.

If you are new to Novant Health, congratulations for wanting to join one of the most admired health care organizations in America. If you are already practicing at one or more of our facilities, we are grateful. Thanks to you, Novant Health and its facilities have been widely recognized for high levels of patient safety and care by multiple accrediting organizations.

The CMSO believes thorough verification and ongoing monitoring of provider credentials and performance is critical to ensuring patient safety and attracting the best and the brightest medical professionals. We use a uniform electronic application process, so you don’t have to submit and monitor multiple applications. With your cooperation, our staff can often complete primary-source verification of credentials within four to six weeks.

Whether you are seeking initial appointment, want privileges at additional facilities, or need to confirm your credentials and licensure are up to date, the CMSO staff is committed to providing you with a remarkable credentialing experience so you can provide our patients with remarkable care.